# Vijilan vs Huntress. Tickets vs. fixes.

Huntress and Vijilan both serve MSPs. The contrast shows up the first time a real incident hits — Huntress sends a ticket to your team to action. Vijilan's SOC takes the action itself. That difference compounds when the alert lands at 2 AM on a Saturday and your tier-1 is offline.

## Vijilan vs Huntress — verdict

Pick Huntress for low-cost endpoint + identity coverage when your MSP has the staff to remediate every ticket they send. Pick Vijilan when you need the SOC to actively contain threats without waking your team — and when you need coverage that extends beyond endpoint + identity into network, cloud, SaaS, email and OT.

## Side by side. Feature by feature.

| Capability                        | Vijilan                                                                 | Huntress                                   |
|-----------------------------------|-------------------------------------------------------------------------|-------------------------------------------|
| Response model                    | SOC actively contains threats (isolate host, disable account, block IP) | Ticket / playbook delivered to your team  |
| Domains covered                   | Endpoint, network, identity, cloud, SaaS, email, IoT/OT, mobile (6 domains) | Endpoint (Managed EDR) + Identity (Managed ITDR) primarily |
| Underlying technology              | CrowdStrike Falcon + LogScale + Cribl (ThreatDefend) — or any EDR (ThreatRespond) | Huntress agent + their Managed EDR + Managed ITDR |
| SIEM included                     | Yes — ThreatLog (LogScale) with no per-GB charges                     | Limited log retention; no full SIEM       |
| White-label                       | Yes — every tier from Core                                             | Limited co-branding                        |
| Compliance reporting               | HIPAA, PCI DSS, NIST CSF, CMMC L1-L3, SOC 2 Type 2                     | Limited compliance reporting                |
| Pricing model                     | Per-endpoint + per-user, predictable                                   | Per-endpoint, generally lower entry price  |
| Channel-exclusive                  | 100% channel — never sells direct                                       | Channel-focused                             |
| Best fit                         | MSPs scaling beyond endpoint-only security; regulated industries        | MSPs starting their security practice with endpoint + identity |

## Pick Vijilan when…

- You need active containment, not just alerts — the SOC isolates hosts and disables accounts itself
- You need coverage across network, cloud, SaaS, email or OT, not just endpoint + identity
- Your customers are in regulated industries (HIPAA, PCI, CMMC) that need full SIEM + audit-grade documentation
- You don't have the internal capacity to triage and action every ticket Huntress sends
- You want one platform across all 6 domains instead of stitching together point products

## Pick Huntress when…

honest answer — they're a better fit in these cases

- Your MSP is just starting a security practice and needs a low-cost entry point
- Your customers are SMBs with simple endpoint + Microsoft 365 environments
- Your team has the capacity to action remediation tickets in-house
- You want endpoint + identity coverage only and don't need network, cloud, SaaS or OT visibility

### The 2 AM test

A finance manager's endpoint encrypts itself at 1:47 AM on a Saturday. With Huntress, you get a ticket. Your on-call engineer responds — if they're awake. With Vijilan, the SOC isolates the host, disables the user account, and pings your queue with a status update at 1:55 AM. By the time your team logs in Monday, the incident is contained and the post-incident report is written. That difference is the entire reason for the price gap.

### Domain coverage gap

Huntress's value prop is endpoint + identity. Real attacks are multi-domain — phishing email → identity compromise → cloud workload exfiltration → endpoint persistence. Vijilan correlates across all of those simultaneously in one platform. With Huntress you'll need Mimecast for email, Cloudflare for cloud, Defender for endpoint — and a system integrator to stitch them.

### SIEM is included, not extra

Vijilan ThreatLog SIEM is included at every tier with no data-volume charges. Compliance customers need a real SIEM with 7-year retention. Huntress's log retention is for incident review, not compliance archival.

## Vijilan vs Huntress FAQ.

Is Vijilan more expensive than Huntress?+

Per-endpoint, yes — typically. Per-incident outcome, Vijilan is often cheaper because you're not paying internal staff to action every ticket and you're not paying overage charges on a separate SIEM.

Can I run Huntress and Vijilan together?+

Technically yes, but you'd be paying twice for endpoint coverage. Most partners migrate from Huntress to Vijilan ThreatRespond — keep your existing EDR and add Vijilan SOC on top.

Does Vijilan have a Managed EDR like Huntress?+

Yes — see /solutions/managed-edr. The difference is the SOC behavior on top: Vijilan acts; Huntress alerts.
