Two ways to defend. One SOC behind both.
Pick the level of management that fits each client. Switch any time. Same platform, same analysts, same SLAs.
Co-managed · vendor-agnostic
ThreatRespond™
Your tools. Our SOC.
Our SOC monitors, triages and investigates 24/7 — then hands your team a clear, prioritized playbook. Works with whatever EDR, firewall and IAM you've already standardized on.
- 24/7 monitoring across endpoint, identity, network, cloud, application & data
- Tier-1 through Tier-3 expert analysts — every alert eyeballed by a human
- Vendor-agnostic — SentinelOne, Defender, Carbon Black, Fortinet, Palo Alto…
- Guided remediation runbooks delivered in <5 minutes for critical alerts
- Bi-directional PSA ticketing — ConnectWise, Autotask, Jira, Zendesk
Fully managed · CrowdStrike-powered
ThreatDefend™ powered by CrowdStrike Falcon
Our stack. Our SOC.
Our SOC takes direct, hands-on action — isolating endpoints, disabling compromised accounts, blocking malicious processes and actively neutralizing threats. You get the report after it's over.
- Everything in ThreatRespond
- Active containment — host isolation, account disable, token revoke, process kill
- Built on CrowdStrike Falcon EDR/XDR (identity, discover, spotlight)
- Full incident lifecycle ownership — from detection through forensics report
- Identity-first response with CrowdStrike Falcon Identity Protection
Side by side
Same SOC. Different level of action.
| Capability | ThreatRespond | ThreatDefend |
|---|---|---|
| 24/7 SOC monitoring | ✓ | ✓ |
| Tier-1 → Tier-3 expert analysts | ✓ | ✓ |
| Vendor-agnostic integrations | ✓ | ✓ |
| Guided remediation runbooks | ✓ | ✓ |
| Active containment (host isolation) | — | ✓ |
| Account disable / token revoke | — | ✓ |
| CrowdStrike Falcon EDR/XDR | optional | included |
| Identity Protection (Falcon ID) | optional | included |
| Forensics & root-cause report | optional | included |
| Average MTTR for critical | ~25 min | <5 min |
Specialized variants
More than endpoint. More than the basics.
Layer Vijilan onto the parts of your client's stack that hurt the most — mobile fleets, privileged access, AI-driven detection.
iOS + Android · CrowdStrike Falcon for Mobile
ThreatDefend Mobile
24/7 protection against mobile phishing, malware and network threats — managed by our global SOC. Built for BYOD-heavy workforces.
Privileged access management
ThreatDefend PAM
CrowdStrike Falcon Privileged Access + our SOC = just-in-time access, real-time risk monitoring and managed response on every privileged session.
AI-driven detection & response
Managed AIDR
For mature security programs — adds advanced behavioral analytics and autonomous response workflows on top of ThreatDefend.
The incident lifecycle
From silence, to remediated, in minutes.
T+0s
Signal
T+47s
Detection
T+2m
Triage
T+3m
Containment
T+5m
Notification
Not sure which tier fits each client?
We'll walk your portfolio with you and recommend the right service mix per tenant — no pressure, no upsell games.